unifi app cannot connect to controller

Open the Unifi Portal app on your mobile phone. Connect atleast your modem to the WAN port and connect the power cable to start the UDM Pro.


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If that is working then there is a reason why the Unifi AP cant connect to it.

. It might be in the wrong IP range that was the problem in this case or it can be a DNS issue. The app will either discover the Dream Machine Pro or you will need to click Add Controller. To get started with the setup we first need to connect the Unifi Dream Machine Pro.

The controller should be available on httpsunifi8443.


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